Microsoft has attributed a major IT outage affecting up to 8.5 million Windows devices to a faulty antivirus update from cybersecurity firm CrowdStrike. The update caused widespread disruptions, including flight cancellations, NHS service interruptions, and payment system failures.
Microsoft claims that an agreement with the European Union from 2009, which prevents it from making certain security changes, is to blame for the extent of the outage. This agreement allowed third-party security providers like CrowdStrike to install software at the kernel level, a critical system area. CrowdStrike has apologized and is working to restore affected systems, while Microsoft highlights the limitations imposed by EU regulations.
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